The Importance of Leadership & Crisis Management in High-Stakes Environments with Dr. Thom Mayer
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On today’s episode of the HR L&D podcast, your host Nick Day from JGA Recruitment sits down with Dr. Thom Mayer, a crisis management expert known for his significant roles such as the Medical Director for the NFL Players Association and a Clinical Professor of Emergency Medicine at George Washington University. Notable for his leadership during the 9/11 Pentagon Rescue Operations and his innovative approach to sports medicine in the NFL, particularly around concussion management.
In this episode, we cover:
- Crisis Leadership: The critical role of leadership in times of crisis, with insights from Dr. Thom Mayer's experience during the 9-11 Pentagon rescue operation and his work with the NFL Players Association.
- Innovation and Trust: How innovation must occur at the speed of trust and why fostering a trusting environment is essential for effective innovation.
- Leadership vs. Leading: The distinction between leadership as a title and the act of leading, highlighting that everyone in an organisation has the potential to lead.
- Team Re-Recruitment: The importance of re-recruiting and coaching team members to maintain a positive, motivated, and high-performing workforce.
- Cultural Integrity: The gap between organisational slogans and actual practices, stressing the importance of aligning values with actions.
- Coaching in Leadership: The role of coaching in leadership, with practical strategies for guiding teams through challenges.
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Connect with Dr. Thom Mayer:
LinkedIn - https://www.linkedin.com/in/thom-mayer-md-40342024/
Connect with Nick Day:
LinkedIn: https://www.linkedin.com/in/nickday/
Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377.
Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!
(00:00) Preview and Introduction
(02:57) Dr. Thom Mayer's Background and Career Highlights
(04:54) What Human Resources Means to Dr. Thom Mayer
(07:05) What is Crisis Leadership?
(11:51) Trust and Innovation: Leading with Confidence
(14:52) Preparation vs. Instinct in Crisis Leadership
(16:18) Practical Strategies for Leading During Crises
(19:09) Building Relationships vs. Building Resumes
(21:15) The Role of Kindness in Leadership
(24:20) Slogans vs. Actions: Creating Authentic Culture
(28:07) Finding Your Deep Joy in Work
(31:01) How to Cultivate a Positive Mindset
(33:50) Using Failure as Fuel for Success
(37:08) How to Build Expert Teams
(42:58) Addressing Misunderstood Roles
(44:51) Coaching as the New Leadership
(48:06) How to Apply Leadership Principles
(50:56) Are You Crazy Enough to Lead?
